Refund Policy
At The Leather Chef, we are committed to delivering products crafted with care and precision. However, if you’re not completely satisfied with your purchase, we’re here to help.
💸 Refund Eligibility
To be eligible for a refund:
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You must notify us within 2 days of receiving your order to initiate a return.
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The product must be:
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Unused
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In its original condition
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Packed with all original tags and packaging intact
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The return shipment must be dispatched within 1 day of approval from our team.
🔁 Refund Options
Once we receive and inspect your return, you may choose one of the following:
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Full Refund to your original method of payment
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OR
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Store Credit (valid for 6 months) for the same value
Refunds or credits will be processed within 5 working days after we receive the product.
🚚 Return Shipping
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Customers are responsible for the return shipping cost.
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Once your return is approved, we will share the return address via email.
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Please use a reliable courier service and retain the tracking details.
❗ Conditions That Disqualify Refunds
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Return initiated after the 2-day window
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Product found used, damaged, or missing original components
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Items purchased during Sale/Promotional Events
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Unauthorized returns (sent without approval from our team)
📦 How to Request a Refund
To initiate a return for refund:
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Reply to your order confirmation email
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Or, write to us at care@theleatherchef.in with your Order ID
Our team will guide you with the next steps.
We appreciate your support for handmade craftsmanship.
Thank you for shopping with The Leather Chef.
— Team Leather Chef
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