At The Leather Chef, we take your privacy seriously and are committed to maintaining the highest standards of security and transparency. Your trust is important to us, and this document outlines how we collect, use, and protect your personal information.
Note: Our privacy policy may change from time to time without prior notice. Please revisit this page periodically to stay informed. This policy does not apply to any third-party websites or services linked to or integrated with ours.
Information We Collect
We collect only the essential data necessary to provide you with a smooth and personalized experience:
Contact Information: Name, email address, phone number, and shipping address.
Order & Transaction Details: Product, pricing, order history, payment status.
Payment Information: We do not store credit card or banking details. All payments are securely processed via trusted gateways (e.g., Razorpay or PayU), which are PCI-compliant and VeriSign Secured.
Website Usage Data: Navigation behavior, IP address, browser type, time of visit, referring source.
Cookies: Used to enhance your experience, such as remembering items in your cart or wish list.
Social Media Logins: If you sign in via Facebook, Instagram, etc., we may access limited profile info.
Emails & Communications: Conversations initiated through our website, email, or chat for support or feedback.
Note: Public content such as product reviews, comments, or testimonials submitted on our website are not considered private information and may be visible to others.
How We Use Your Information
Your information helps us deliver a better shopping experience. Specifically, we use it to:
Process and ship your orders.
Notify you about new products, order status, shipping updates, and promotional offers.
Customize your shopping experience with tailored suggestions.
Analyze user behavior to improve website performance, navigation, and content.
Prevent fraudulent activity and protect against misuse.
Support customer service and resolve disputes or complaints.
Meet legal, regulatory, or compliance requirements when necessary.
We do not sell or rent your personal information to third parties.
Cookies & Tracking
We use cookies to:
Store your cart, wishlist, and browsing activity.
Enable personalized recommendations and marketing content.
Improve site functionality and speed.
You can adjust your browser settings to decline cookies if preferred.
Sharing of Information
We may share limited user data with subsidiaries, affiliates, logistics partners, and payment gateways involved in fulfilling your order.
In case of a merger or acquisition, customer information may be transferred to the new entity with appropriate data protection safeguards.
Web Push Notifications
We offer browser-based notifications to subscribers regarding new products, order updates, and promotions. These alerts:
Require opt-in from the user
Are managed securely and are never shared externally
Can be disabled by unsubscribing or through browser settings
Your Choices & Rights
You can opt out of promotional communications anytime by emailing us at: care@theleatherchef.in
To remove or update your personal data, contact the same email ID.
Data Protection Contact
If you have questions about this policy or your personal data:
